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Quall Studio

Quall Studio · Help

Let’s connect the pieces.

Help connecting devices, understanding permissions and preparing your Quall Studio session.

Updated

The public release is being prepared. These notes describe the product’s workflows and help you identify what to check on each device.

Before you start

  • To send a screen or camera, use Quall on a sending device and a receiving device connected to the same local network.
  • The teleprompter and camera with local recording can run on a single device. Remote control uses a second device on the local network.
  • Keep your devices and Quall updated once the official release is available. Features and permissions vary by operating system.

The other device does not appear

  1. On the sender, select a screen or camera and start waiting for a connection. A device that has not started waiting may not appear in the list.
  2. Check that both devices are on the same local network. Guest networks and networks with client isolation may block communication.
  3. The discovery list is not available on every platform. If it is missing or does not find the sender, enter the IP:port address shown on the sender’s screen into the receiver.
  4. Check Local Network permission on iPhone, iPad or Mac, and permission to communicate on a private network on Windows. On managed networks, ask the network administrator for help.

Entering an IP address bypasses a discovery problem. It does not unlock a network that blocks communication between devices.

PIN and paired devices

The first connection between two devices asks for the 6-digit PIN shown by the sender. Known pairs can reconnect without entering the PIN again.

If the app requests a new PIN, use the code in the current waiting screen. When you stop waiting and start a new session, check the address and code again.

If the devices no longer recognize the pairing, use the option to forget paired devices in Settings and pair again. Forgotten pairs will need a new PIN.

Share the PIN only with people who should join your session. Do not send PINs, pairing keys or internal app files when asking for help.

Picture, camera and sound

  • Blank screen: check the system’s screen capture consent and confirm that the sender has selected the intended source. On Mac, you may need to quit and reopen the app after granting Screen Recording permission.
  • No camera picture: check camera permission and whether another application is using the camera.
  • Camera without sound: the microphone has a separate control. Enable it on the camera device and grant permission if you want audio.
  • Remote camera controls unavailable: the camera device must allow remote camera control. This option starts turned off.
  • Uneven picture: quality depends on the network, capture and device capability. Check the local connection and the options available in your version.

The first desktop release

The first Windows release requires Windows 11 and will be distributed through the Microsoft Store. The app is also on the App Store and Google Play. On Mac, distribution will use the Mac App Store, which is still reviewing the app.

The first release does not include a virtual monitor or extended screen on any platform. Sharing an existing screen, camera and teleprompter remain in scope.

Contact Quall support

Quall Studio’s support channel is suporte@queven.com.br. Veneri & Quellis Ltda is responsible for the product.

When reporting a problem, include each device’s operating system and version, the Quall version, the feature you used and the message displayed. Hide personal information, the IP address and the PIN in any screenshot you send.

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